musings and one liners

Role of Positivity in Risk Management Communication

Role of Positivity in Risk Managerment Communication:

What is the cause of the stormy relationship [between Risk and Business]? Criticism and negative feedback! No one likes it, so why blame the business managers. What if risk managers change the approach? With the criticism they give a lot of positive reinforcement? Will the behavior of business managers change?

Sonia Jaspal cites a study that confirms – yes it will. Fascinating.